Privacy policy
INFORMATION WE COLLECT
When you place an order, or contact us, we may collect your information such as:
- Name
- Phone number
- Email address
- Shipping and billing address
- Order information
- Payment details (For COD and other methods)
THIRD-PARTY SERVICES
We use Shopify for our online store and may share information with trusted third-party services such as:
- Payment processors
- Shipping Partners
- Meta (for ads and analytics)
HOW WE USE YOUR INFORMATION
Your information is used to process orders, arrange deliveries, provide customer support, communicate order updates, and improve your experience with Raawiyah.
PAYMENT INFORMATION
Payments are processed through the relevant payment provider. Raawiyah does not store your complete card or banking credentials.
DELIVERY PARTNERS
We only share necessary delivery information, such as your name, phone number and delivery address, with trusted courier or service partners solely to fulfil your order.
MARKETING AND COMMUNICATION
With your consent, we may occasionally send you updates about new collections, launches, offers or Raawiyah news. You may opt out of promotional communications at any time by contacting us via WhatsApp.
COOKIES
Our website uses cookies to enhance your browsing experience and analyse our traffic. You can manage your cookie preferences through your browser settings.
DATA SECURITY
We take reasonable measures to protect your personal information, but no method of transmission over the internet is 100% secure.
YOUR PRIVACY
We do not sell your personal information. If you have questions about how your information is handled or would like to update your details, you can contact Raawiyah Customer Care.